These frequently-asked questions were assembled to help you understand Top Seven Rental fast and friendly car rental process. If your question isn’t answered here, please contact us .
The rental price includes mileage/kilometres and the option for either limited or unlimited kilometres, depending on the rental agreement.
Mandatory local charges and a valeting fee for cleaning the vehicle if it requires more than standard cleaning on its return. Customers are also responsible for toll fees, congestion charges, fines, and any associated administration costs.
If you cancel 72 hours before pick-up time, there is no charging fee. If you cancel 48 hours before pick-up time, the rental company will charge 50% of the total amount. If you cancel on the pick-up day or do not show up, there is no refund, and the company will charge 100% of the amount.
The minimum age to rent a car is 23, and the maximum age is 70.
Cross-border travel isnot allowed with Top Seven’s car hire company, especially to Bulgaria and Bosnia-Herzegovina. Clients are not allowed to take the car on a ferry, a train, or any other vehicle.
The rental company requires a security deposit of EUR 200-500 when picking up the car, which will be returned after the rental as long as all conditions have been met.
The fuel tank will be full when you pick up the car, and you need to replace the fuel you’ve used before returning it. If you return the car with less fuel than when you picked it up, the company will keep some or all of your deposit to cover the missing fuel.
No, animals are not allowed in the car. If you let any animal in the car, the rental company will charge a penalty fee and a cleaning fee.
In the event of a breakdown, accident, or mechanical difficulties, you must call the rental company immediately. If the car is stolen, seriously damaged, or damaged in an incident involving someone else, contact the rental company and the police immediately.
Customers must wear seatbelts, and all cars have a non-smoking policy. Prices are based on the pick-up and drop-off times anddates agreed upon before the rental starts. If you need to extend your rental or make any amendments after you’ve collected the car, you must return it to the original rental location to resign the rental agreement. If you don’t return the car after the agreed drop-off time, you will be charged a penalty fee and the cost of another day’s rental.